Using the Home Equity Access Scheme to fund aged care

Supplementing Support at Home with the HEAS

One potential use of the HEAS is to supplement a Support at Home package, or to act as a stopgap until one is delivered.

Support at Home provides eligible older individuals with limited funding to buy goods or services needed to keep them in their own home, but they aren’t always sufficient.

The size of the package is supposed to reflect a person’s care needs, but the most you can receive, before provider fees, is about $78,000 a year (indexed).

From 1 November 2025, there are eight Support at Home package levels – as well as the existing four Home Care Package levels – ranging between $10,731 a year and $78,106 a year. It depends on a person’s assessable income and the services needed to keep them at home as to how far the package budget will stretch.

Whether or not someone is eligible for Support at Home is determined by a single assessment system, which replaced the Aged Care Assessment and Regional Assessment teams in 2024.

From 1 November 2025, all recipients of services provided under Support at Home and classified as either Everyday Living or Independence Support are expected to contribute to their care.

A full age pensioner may be asked to pay 17.5% towards the cost of a cleaner, while a self-funded retiree would pay 80%.

The costs of the services, such as cleaning, transport and personal care, are set by approved providers of the Support at Home packages.

All contributions count toward a lifetime cap of $130,000 (indexed).

For people whose income is already stretched, the HEAS could help fund home help while they wait for a Support at Home package to be allocated. It could also meet additional living expenses or pay for care in addition to the services covered under a package.

The national waitlist for a Home Care Package has been slowly declining as the government releases more packages. The general wait time for an approved package has been reduced to one to six months.

Whether or not someone is eligible for a Home Care Package is determined by the Aged Care Assessment team.

For people whose income is already stretched, the HEAS could help fund home help while they wait for a Home Care Package to be allocated. It could also meet additional living expenses or pay for care in addition to the services covered under a package.

How much income does the HEAS offer?

Currently, the HEAS allows you to choose your fortnightly loan payment amount, up to a maximum of 150% of the maximum Age Pension (including supplements). This means:

• Full Age Pensioners can withdraw up to 50% of the maximum rate of their fortnightly pension payments
• Part Age Pensioners can withdraw fortnightly payments up to a maximum of 150% of the full Age Pension less the pension amounts they receive (including supplements)
• Self-funded retirees can borrow up to 150% of the fortnightly full Age Pension.

Lump sum payments

From 1 July 2022, it is possible to request an advance payment instead of (or in addition to, if only partly converted) the fortnightly loan payments over the following 26 fortnights. The maximum lump sums are currently $20,852 for couples or $13,832 for singles.

For example, a single person who receives a part Age Pension of $400 per fortnight could borrow up to $1,196 per fortnight ($31,096 per year) to bring their payments up to 150% of the maximum single Age Pension.

If they decided to take a lump sum payment, they could take up to $13,832 as an advance payment. If they take just $10,000 the fortnightly payments would drop to $811.38 for 12 months. After that, it would increase to the maximum permissible $1,196 per fortnight.

The following example shows how regular income from the HEAS can help eligible retirees pay some of the costs of a Home Care Package and other care needs.

Can I lose my home?

There are two concerns people have about equity release loans, the first being what happens if the loan ends up being more than the value of the property.

In response, the government introduced a No Negative Equity Guarantee for HEAS loans from 1 July 2022. 

The guarantee, which is mandatory for commercial reverse mortgages, ensures that borrowers will never have to repay more than the market value of their property.

This reassurance will also help people’s decision-making if they are unable to keep a loved one at home forever and they end up having to move into residential aged care. Once there, they may be required to pay a refundable accommodation deposit or daily costs higher than their pension or other income can cover. To cover the gap, they could tap into the HEAS for additional income.

The second concern is around inheritance and whether there will be any equity left for the next generation.

Any remaining home equity available to the homeowner’s estate will depend on factors including:

• The market value of the home to begin with
• Property growth rates in the area
• The amount of money borrowed
• The interest rate charged
• The age at which it was borrowed and how long the borrower lives.

Due to the compound nature of equity release, the longer a person remains in the home before it is sold, the more will be owed at the end and the less is left for the estate.

In the case of older, cash-strapped retirees, taking out a HEAS for a limited period can leave most of the equity in their home intact to pass on to their family.

The bottom line

If the true aim is to keep someone living in their own home for as long as possible and use the resources available to them to do this – like the equity in their home – then the HEAS could assist other government policies targeting the same outcome.

The sums will be different for everyone, so we strongly advise you get professional financial advice before acting.